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Word is not responding – causes and troubleshooting methods – IONOS
Safely perform data recovery from RAW, formatted, or corrupted hard disks and partitions to extract and restore all data. Repair Outlook data file. Whenever I try to open documents in Word , I keep getting Word file not responding error messages.
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System requirements for Office System requirements for Office System requirements for Office System requirements for Excel Office introduced native bit versions of Office products to take advantage of larger processing capacities. To read more about bit editions of Office, go to the following Microsoft articles:. When you start Excel, it examines the default printer and video drivers that will display your Excel workbooks.
Excel is printer-intensive, and it will run slower when Excel files are saved in Page Break Preview view. Testing a file by using different printers such as the Microsoft XPS Document Writer printer driver, or the VGA video driver will determine whether the problem is with a specific printer or video driver.
If you still have hanging or crashing issues in Excel after you work through the resolution methods that are mentioned here, you should contact Microsoft Support for guided troubleshooting. You can always ask an expert in the Excel Tech Community or get support in the Answers community. Troubleshooting and support. Excel issues. Excel not responding, hangs, freezes or stops working.
Need more help? Join the discussion. Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn’t match my screen. Incorrect instructions. Too technical. Not enough information.
Not enough pictures. Any additional feedback? Was this reply helpful? Yes No. Sorry this didn’t help. Just to clarify: You are saying that Word crashes when you try to open a document in a Word session started in Safe mode? Add-ins won’t load into memory in Safe mode, so they can’t be an issue here. It’s possible that something is seriously wrong with your installation.
Try repairing it from Control Panel Programs and Features. Choose where you want to search below Search Search the Community. Word not responding. How can I fix the problem permanently? I’ve seen posts with people talking about deleting the live add-on 1. Where do I find this add-on? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.
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Microsoft office 2010 not responding error free
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Previous Next. Stefan Blom MVP.
Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. In reply to Stefan Blom’s post on June 29, Mine works when in safe mode.
What can be done to fix the problem? Graham Mayor MVP. In reply to Stacey22’s post on August 11, I encounter the same problem. Where can I find the add on to turn off? Hi – Word Professional Win 7 is not responding. I uninstalled Office and reinstalled.
Restarted and installed all available updates. At this forum I learned about trying Safe Mode. Word opens fine in Safe Mode but reverts to acting in the same unresponsive way when I try to open a document from Safe Mode. This means any document What about Add-Ins?
Which should be active? Try starting Excel without add-ins to see if the problem goes away. If the issue does not occur when you restart Excel, start enabling your add-ins one at a time until does. This will allow you to figure out which add-in is causing the problem. Be sure and restart Excel each time you enable an add-in. Excel files can exist on the computer for a long time. They are upgraded from version to version, and frequently travel from one user to another user.
Frequently, a user inherits an Excel file but doesn’t know what is included in the file. The following things can cause performance or crashing issues:. Sometimes Excel files are generated by a third-party application. In this case, the files may be generated incorrectly, and some features may not work properly when you open the files in Excel. If this occurs, test the features in new files outside the third-party application.
If the features work correctly, you should make sure that the third party is aware of the issue. If your issue is not resolved after you test it outside the third-party application, continue on to the next item on the list.
When you start Windows, several applications and services start automatically, and then run in the background. These applications and services can interfere with other software on your PC.
Performing a selective startup also known as a “clean boot” can help you identify problems with conflicting applications. To perform a selective startup, choose one of the following links depending on your version of Windows, then follow the steps in the article:. Selective startup is used to help identify the offending process, service, or application that conflicts with Excel. If your issue is not resolved after you re-create the profile, continue on to the next item on the list.
Repairing your Office programs can resolve issues with Excel not responding, hanging or freezing by automatically repairing errors in Office files. For instructions on doing this, see: Repair an Office application. If repairing your Office programs did not resolve your issue, continue on to the next item on the list. To keep up with new viruses that are created, antivirus software vendors periodically provide updates that you can download from the Internet.
For a list of antivirus vendors, see: Consumer security software providers. Check whether your antivirus software is conflicting with Excel:. If your antivirus software includes integration with Excel you may experience performance issues.
In this case, you can disable all Excel integration within the antivirus software. Or, you can disable any antivirus software add-ins that are installed in Excel. Important: Changing your antivirus settings may make your PC vulnerable to viral, fraudulent or malicious attacks. Microsoft does not recommend that you attempt to change your antivirus settings. Use this workaround at your own risk.
You may have to contact your antivirus software vendor to determine how to configure your software to exclude any integration with Excel or to exclude scanning in Excel.
If the methods that were mentioned earlier did not resolve your issue, the issue could be either file specific, or environmental. The following section describes how to troubleshoot additional issue that can cause Excel to hang, or crash. Environmental factors are just as important as file contents, and add-ins when you are troubleshooting crashes. You can help determine the cause of your issue by taking the following actions:. Moving the file locally will help determine whether there is something wrong with the file, or with where the file is saved.
Several issues can arise when you save an Excel file over a network or to a web server. It is a good idea to save the file locally. This should be done in the following scenarios:.
For more information about Microsoft software that is running in a virtualized environment, see the following article: Support policy for Microsoft software running in non-Microsoft hardware virtualization software.
Excel files can grow fairly large when you start adding lots of formatting and shapes. Make sure that your system has enough RAM to run the application. For system requirements of the Microsoft Office suites, go to the following Microsoft articles:. System requirements for Office System requirements for Office System requirements for Office System requirements for Excel Office introduced native bit versions of Office products to take advantage of larger processing capacities.
Microsoft office 2010 not responding error free
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Tweet Share Email. Why is spell check not working in Word? How do I fix it when a Word file won’t open? How do I fix Word not responding without losing data? We’ve presented the potential solutions in order from quickest to most time consuming.
If Outlook stops responding at a screen that says “Processing,” you can close Outlook, start it in safe mode, then close it and open it normally to fix the problem. In Windows 10, choose Start , type Outlook. If Outlook isn’t stuck at a screen that says “Processing,” or this didn’t resolve your issue, continue to the steps below.
If those steps don’t work, see Need additional help? Some things you do in Outlook ask for confirmation. For example, the first time you try to Dismiss All on a list of reminders, Outlook asks you if you’re sure you want to do that. If you don’t choose an option on that dialog box, Outlook won’t let you do anything else. Check for open dialog boxes. If you try to delete or move a large number of messages at once, Outlook can appear to freeze, but really, it’s working behind the scenes.
Check the status bar at the bottom of the screen. If Outlook is performing some operation on hundreds or thousands of messages at once, it might appear to be stuck. Note: You may not have the above registry data.
A file called ExcelStartupFolderFiles. The ExcelStartupFolderFiles. Files with a. If you are on Windows 8 or Windows 8. If Excel does not start in safe mode, continue with the Install the latest updates section of this article. If the issue does not occur when you restart Excel in normal mode, start enabling your add-ins one at a time until it does. This will allow you to figure out which add-in is causing the problem. Be sure to restart Excel each time you enable an add-in. If disabling COM add-ins did not resolve your issue, see if the issue is due to an Excel add-in.
Follow the steps in this section carefully. Serious problems may occur if you modify the registry incorrectly. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs.
For more information about how to back up and restore the registry, see How to back up and restore the registry in Windows..
Start Registry editor. Type regedit. If the issue does not occur when you restart Excel in normal mode, start re-enabling your Excel add-ins one-by-one by removing “Renamed” from the name. You’ll be able to identify the add-in that’s causing the problem.
Remember to restart Excel each time you re-enable an add-in in the registry. If disabling COM add-ins and Excel add-ins did not resolve your issue, continue to the Investigate possible issues with files in Startup folders section.
When you start Excel, it opens any workbooks found in the XLStart folder, or an alternate startup folder in addition to the XLStart folder. Try starting Excel without opening workbooks in the XLStart folder or alternate startup folder.
Any workbook, template, or workspace file that you place in the XLStart folder is automatically opened when you start Excel. You can move files out of this folder and open Excel to test and identify if a specific workbook is causing the problem. To find the path of the XLStart folder and move workbooks out of it, do the following:. Click Trusted Locations , and then note the path to the XLStart folder in the list of trusted locations. Move any files found in this folder to another folder location, and then start Excel in normal mode.
Find Microsoft Office in the list of installed programs it is under ” Programs and Features ” on Vista, Windows 7 or Windows 8, and under ” Add or Remove Programs ” in earlier Windows versions and right-click it. Select Change , then choose Repair and click the Continue button. If you have never repaired your Office programs before, simply follow Microsoft’s instructions for your version of Windows: Repair Office programs.
That seems to be all, I hope this information will help you solve the ” Outlook not responding ” problem efficiently. If you have any questions, drop me a comment and I will try to help. The solutions work for Outlook , , , and earlier versions Has it happened to you that you work with Microsoft Outlook as usual, click on a message to read or reply to it, or take some other action you performed hundreds of times in the past, and all of a sudden Outlook won’t open and not responding?
We’ll start with very basic steps that address the most obvious reasons why Outlook stops working: Remove hanging Outlook processes Start Outlook in Safe mode Disable your Outlook add-ins Close all open programs and applications Repair your Outlook data files Reduce the size of your mailbox and Outlook data file Let Outlook auto-archive or synchronize without interruption Turn off your antivirus software Repair your Office programs Remove hanging Outlook processes From time to time Microsoft Outlook adopts quite an annoying habit to hang around even if the user persistently attempts to shut it down.
Start Outlook in Safe mode When something goes wrong with Outlook, Microsoft recommends that we start it in Safe mode. Disable your Outlook add-ins If the “Outlook Not Responding” issue did not cause you troubles in the past, it stands to reason to turn off the recently installed add-ins. Now all you need to do is to untick the add-ins and close the dialog.
Close all open programs and applications Outlook is one of the most complex applications of the Microsoft Office suite, which makes it extremely resource-hungry. Repair your Outlook data files Use the Inbox repair tool Scanpst. Reduce the size of your mailbox and Outlook data file As we discussed a few paragraphs above, Microsoft Outlook requires quite a lot of resources to be able to operate smoothly.
There are 3 simple ways to cope with this problem: Keep your emails in several subfolders instead of one folder. If you store all your messages in a single folder most typically Inbox , Outlook may not have enough time to display all those items while you are navigating to another folder or trying to open a certain email.
You can follow the steps below to repair your MS Office and make the Word application to work again. Step 4. Keep your MS Office activation key and save it to another secure device. Re-install Microsoft Office on your PC and activate it with your serial key.
When Word not responding unexpectedly, you’re often forced to close the Word application without saving your document. If your document is important, then you have another problem, which is how do you recover unsaved documents. To recover unsaved Word documents on Windows 10, you usually have three ways to try out. You can follow the link and check all-sided resolutions to restore unsaved Word files because of Word crash, freezing, error code, or accidental closure. In case the Word document has corrupted, you need a file repair tool.
EaseUS Data Recovery Wizard, a well-known ultimate data recovery and file repair tool, enables you to repair any existing or deleted Word files that have been damaged. Download the EaseUS MS Office document repair tool for free and follow the step-by-step guides below to repair damaged Word files to fix Word not responding problem.
